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Your new companyDue to the partnership between Hays and Birmingham City Council, we are looking to recruit some administrators to join the Licencing team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives.Your new roleAs an administrator, you will be supporting the team with the high volume of payment queries and annual fee issues. Furthermore, you will be responsible for dealing with queries coming in from licence holders or applicants, relating to their payments.What you'll need to succeedYou will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to have experience working with sensitive information and demonstrate high levels of attention to detail. As elements of this job deal with the public, you will need to possess strong customer service skills.In addition, this role will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks. What you'll get in returnThis is a full-time, temporary role based in Birmingham. This is a three-month, ongoing contract but may be open to extension. This role is a Grade 3 position, with a rate of £13.45 (PAYE), paid on a weekly basis.At Hays, we are here to support you in developing your career and growing to your potential. Therefore, you will have an assigned consultant who will support you throughout your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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