Customer Advisor

Simon Lincoln Recruitment Solutions

Posted 10 hours ago, valid for 4 days

Birmingham, West Midlands B27 6QS, England

£24,000 - £28,800 per annum

Part Time

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Sonic Summary

This ongoing temporary contract position requires a commitment of 37.5 hours per week from Monday to Friday, 9.00am to 5.30pm.
The role focuses on maintaining high levels of customer service and acting as a role model for excellent service delivery.
Key responsibilities include handling customer enquiries, assisting with open days, conducting property viewings, and providing administrative support to the Property Manager.
Candidates should have at least 1 year of experience in customer service or a related field.
The salary for this position is competitive, reflecting the responsibilities and experience required.

PLEASE NOTE THIS IS AN ONGOING TEMPORARY CONTRACT

Hours: 9.00am - 5.30pm

5 Days: Monday to Friday

Duties

To ensure the highest level of customer service is maintained at all times and act as a role model for excellent service delivery.
To deal with enquiries from customers and visitors to properties, providing appropriate advice and information, through email, website, telephone and in person.
To assist on open days and carry out viewings.
Helping set up events
To provide administration assistance to the Property Manager
To work effectively under your own initiative and within a small team of committed and conscientious colleagues to achieve the objectives of the Corporate Goals.
Embed customer involvement by involving and consulting customers to find ways to shape, improve and deliver services to meet their needs and to promote the student experience within our halls through entertainment and involvement.

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