Office Administrator

HB Recruit are looking for an Office Administrator to join an expanding team of specialist engineering consultants providing design consultancy on decarbonisation projects from domestic to utility scale, with a focus on the integration of Heat Pumps and other low carbon technologies.

They are regarded as one of the most experienced heat pump system design teams in the UK, they are a team that other organisations turn to when they cannot solve their heat pump system issues. And they have worked on all manner of projects from the largest heat pump system in the UK right down to domestic properties.

The ideal candidate for the role will be efficient and adaptable, with good all-round administrative abilities, including a working knowledge of spreadsheets. The candidate must have excellent customer service skills and be good organisers. A general Heat Pump background or interest would be of an advantage to understand the product. However, product training will be given.

Sales:

• Generate client leads.
• Dealing with customer enquiries via telephone and email.
• Maintaining good customer relations.
• Communicating and handling customer information.
• Maintaining and updating the CRM on a daily basis.
• Maximise the potential from existing customers and seek out new sales opportunities.
• Develop relationships between Distributors and Retailers to meet customer expectations.
• Producing Reports.

Essential Skills:

• Customer service/Client management.
• Numerical Skills.
• Being proactive and flexible.
• Self-Motivated.
• Meeting deadlines.
• Excellent in written and communication skills.
• Organisational Skills.
• Confident, thorough and collaborative.
• Creative.
• Proficient in PowerPoint, Excel and Word.
• Team Player.

Desirable Skills:

• Relevant product and industry experience.
• Relevant Qualifications.

Benefits:

(There are a lot of perks this role has to offer which can be discussed in more detail but here are a few)

• Monthly pay
• 25 Days holiday per year + 8 days Bank Holiday
• 25,000 - 30,000
• Monthly socials