- Managing a portfolio of clients through the entire customer journey.
- Building a strong client relationship and serving as the lead point of contact both internally, working alongside the delivery team, and externally with your clients.
- Developing a trusted business partner relationship with your clients and customer stakeholders through a solid understanding of their industry, trends, and unique business challenges
- Identifying new business opportunities with existing clients
- Developing comprehensive client strategies.
- Maintaining and implementing a clear and detailed campaign plan and liaise with the delivery team to ensure clarity and deadlines are met.
- Matching client’s budget to team output to ensure profitability and resources are maintained.
- Extensive experience in a commercial marketing or account management environment; a marketing related degree would be an advantage but is not essential.
- Previous experience of delivering as an Account Manager in an agency would be preferred.
- Experience in managing integrated campaigns incorporating creative design and branding, content, digital, PR and social media.
- Hands-on delivery experience and stakeholder management.
- Exemplary communication and organisational skills; both written and verbally.Â
- Familiar with using Microsoft Office and Microsoft Teams.
- Flexible working will be required from a mixture of locations, home, office, and client locations.