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Sales Administrator/Account Manager
Hybrid
Birmingham
£28,000 - £35,000 per year
Permanent
What’s on offer:
- Monday – Friday 9am – 5:30pm + 1 hour lunch break (flexible)
- Hybrid (2/3 days in the office)
- Salary of £28,000 - £35,000 (depending on experience)
- 30 days holiday plus bank holidays
- Pension scheme 4% contributions
- Health insurance (medical & dental)
- Free parking
A fantastic opportunity has become available to join a well-established international company within the Birmingham area.
If you are a student leaver or have experience working in a sale’s supportive role, then this would be a fantastic opportunity for your next career step.
Key Responsibilities:
- Actively pursue new internal leads via all available channels such as email, phone, social media etc, inform about companies’ software and organise meetings for sales team.
- Process sales inquiries and assist customers through each step of the sales process to ensure excellent customer service.
- Maintain customer records and assist sales team with account management.
- Handle administrative duties including data entry to ensure all sales data is up to date.
- Prepare quotations and ensure orders are processed in a timely manner.
- Manage existing contracts and annual software renewals.
- Coordinate with other departments internationally to resolve customer issues.
- Prepare and actively participate at events to identify new leads, coordinate and schedule meetings for sales team.
- Organise training courses and annual client events.
- Manage, order and keep stock of sales and promotional materials (brochures etc).
Person Specification:
- pro-active and has a can-do attitude.
- Good organisational skills and ability to manage several responsibilities at the same time.
- Experience working with sales development process and/or CRM systems and data entry tasks is desirable.
- Ability to prioritise own workload, enjoy working as part of a team as well as own initiative.
- Good communication skills both oral and written, customer focus, accuracy and attention to detail.
- Good skills in Microsoft Word, PowerPoint, Excel and Outlook.
- Enthusiastic, energetic, hard-working and willing to learn.
