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Job Title: Internal Sales Manager
Industry: Equipment Hire
Location: Birmingham (On-Site)
Salary: 35,000 - 40,000 + 30% Annual Bonus
About Us: We are a leading provider in the tool, plant, and equipment hire industry, known for our exceptional customer service and comprehensive product range. We are seeking an experienced and dynamic Internal Sales Manager to join our team and lead the way in delivering outstanding sales performance and hire control.
The Role: As the Internal Sales Manager, you will oversee the daily operations of our contact centre, managing a dedicated team and ensuring seamless sales processes. You will play a pivotal role in driving revenue through effective management of quotes, hire control, and customer relationships. This is a site-based role, and candidates must be commutable to Birmingham.
Key Responsibilities:
- Lead and manage a small team within the contact centre to achieve and exceed sales targets.
- Oversee and optimise the hire control process, ensuring smooth operations and customer satisfaction.
- Handle sales enquiries and quotes, converting them into profitable hires.
- Develop and maintain strong relationships with customers, understanding their needs and offering tailored solutions.
- Monitor team performance, providing coaching and support to ensure individual and collective success.
- Collaborate with other departments to ensure efficient communication and operations.
About You:
We are looking for an ambitious and results-driven professional with experience in internal sales within the tool, plant, or equipment hire industry. The ideal candidate will have excellent leadership and communication skills, a customer-focused mindset, and a proven track record of driving sales performance.
Essential Requirements:
- Demonstrated experience in internal sales within the tool, plant, or equipment hire sector.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent communication and interpersonal skills.
- Proven ability to manage quotes and convert them into successful hires.
- A proactive and results-oriented approach to sales and customer service.
- Commutable to Birmingham and comfortable with an on-site role.
