Business Analyst

Michael Page Finance

Posted 12 hours ago, valid for 14 days

Birmingham, West Midlands B27 6QS, England

Part Time

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Sonic Summary

We are looking for a skilled Business Analyst to join our Programme team, playing a vital role in supporting Customer Units as they transition to Business as Usual.
The ideal candidate should have proven experience as a Business Analyst, preferably within a similar programme or industry, with a salary range of £40,000 to £50,000 annually.
Key responsibilities include assisting in the transition to BAU, managing transactional data cleansing, and maintaining communication with stakeholders.
Candidates should possess strong analytical skills, proficiency in data analysis tools, and familiarity with Salesforce or similar CRM systems.
This position offers an opportunity to work with a global leader in the technology and telecoms industry in a supportive and innovative environment.

We are seeking a skilled Business Analyst to join our Programme team. The successful candidate will play a crucial role in supporting Customer Units (CUs) as they transition to Business as Usual (BAU).

Client Details

One of the UK's largest providers of business software and services serving global customers. Managing 1.5 million calls per month, support over 2 million FE learners across the UK, handle over 10 million wills, and so much more.

Description

Support Transition to BAU: Assist CUs in transitioning to BAU, ensuring smooth and efficient processes.
Transactional Co-Terming: Focus on transactionally cleaning data to align with programme goals.
Collaboration: Work closely with CU champions and other Business Analysts to prioritise tasks and ensure effective communication.
Enact Transactional Cleanse: Implement and manage the transactional cleanse process, ensuring accuracy and compliance.
Stakeholder Communication: Maintain clear and consistent communication with all stakeholders to ensure alignment and transparency.
Data Analysis: Analyse data to identify trends, issues, and opportunities for improvement within the ARR Cleanse Programme.
Reporting: Prepare and present reports on project progress, challenges, and outcomes to senior management.

Profile

Proven experience as a Business Analyst, preferably within a similar programme or industry.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Proficiency in data analysis tools and software.
Detail-oriented with a focus on accuracy and compliance.
Experience with Salesforce or similar CRM systems.
Knowledge of contract management processes.
Familiarity with BAU transition processes.

Job Offer

Opportunity to work with a global leader in the technology and telecoms industry
Supportive and innovative working environment
Access to the latest technologies and tools

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