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The Housing Ombudsman Service (HOS) is an independent organisation in England that provides dispute resolution services for tenants, leaseholders, and housing association members. Michael Page are excited to be partnering with the Housing Ombudsman Service (HOS) to recruit for a Organisational Development Business Partner. In this role, you will contribute to the development and implementation of organisational-wide Learning & Development strategies.
Client Details
The Housing Ombudsman Service (HOS) is an independent organisation in England that provides dispute resolution services for tenants, leaseholders, and housing association members. Its primary role is to address complaints about social housing providers, including local authorities, housing associations, and certain private landlords who are members of the scheme.
Michael Page are excited to be partnering with the Housing Ombudsman Service (HOS) to recruit for a Organisational Development Business Partner.
Description
The Organisational Development Business Partner plays a key role within the People Function of the Housing Ombudsman Service (HOS), driving the delivery of an effective people strategy aligned with the organisation's vision, values, and behaviours.
In this role, you will contribute to the development and implementation of organisational-wide Learning & Development (L&D) strategies, policies, and plans. Collaborating with leaders, you'll enable systemic change through people-focused activities while embedding our values and behaviours across the organisation.
Key Responsibilities:
- Deliver the Learning & Organisational Development (L&OD) Strategy through an ongoing programme of initiatives.
- Collaborate with the Learning & Organisational Development Manager to design and implement organisational development (OD) policies and plans that support our strategic goals.
- Lead OD activities that embed our values and behaviours and drive systemic cultural and structural change within the organisation.
- Partner with managers across HOS to ensure alignment of policies and processes with our values and behaviours, fostering positive cultural and organisational change.
- Build and maintain strong relationships with internal stakeholders to identify organisational needs and shape L&OD offerings.
- Use organisational insights and personal expertise to encourage self-development, enhance training opportunities, and promote a culture of continuous learning.
- Measure and monitor the impact of OD initiatives, sharing insights and best practices to foster continuous improvement and organisational learning.
- Promote the OD programme through engaging communication via platforms such as Hoogle (the intranet), the L&OD microsite, and Viva Engage.
- Advocate for HOS's vision, values, and behaviours across all activities.
- Support the L&OD Manager and Head of People in overseeing Corporate Social Responsibility (CSR) initiatives, ensuring deadlines are met and priorities are effectively communicated to staff.
Profile
You'll bring experience in organisational development and a passion for creating systemic, values-driven change. With strong interpersonal skills, you will engage effectively with stakeholders to shape strategies and initiatives that deliver meaningful outcomes.
You should possess:
- Proven expertise in implementing OD and L&D strategies.
- A collaborative approach, with the ability to build relationships across all levels of the organisation.
- Excellent communication skills, with the ability to promote and embed organisational values.
- A commitment to continuous learning, improvement, and delivering impactful results.
Job Offer
At HOS, we strive to embody our core values: Learning, Excellence, Openness, and Fairness. These guide everything we do and underpin our culture.
We are committed to promoting equality, diversity, and inclusion. We aim to create a working environment where everyone is treated with dignity and respect, free from discrimination, harassment, or bullying. We expect all staff to uphold these principles in their daily work.
Join us and be part of an organisation that values providing a high quality service, embraces learning and new ways of working. If you're passionate about making a meaningful impact and want to be part of a supportive, values-driven team, we'd love to hear from you.
The Housing Ombudsman Service is committed to promoting a diverse and inclusive workplace. We welcome applications from all qualified candidates.
Benefits:
Alongside your base salary of 45,960.25, Housing Ombudsman Service will provide the following benefits:
- Local Government Pension
- Flexible working
- 25 days holiday plus bank holidays, rising with service
- One professional membership paid for annually
- Annual health assessment
- Enhanced Maternity/Paternity and Adoption leave
- Over 420 allowance to spend on personal development annually and more
Application Process:
Applications are via CV to the job advertisement by no later than 12 midnight on Sunday 19th January 2025.
If you are unable to apply online, or have any issues with the online application process, please contact Naima Hussain.
Once you have applied, you will receive an automatic acknowledgement. If, once you have checked your spam, you have not received this, please contact Naima Hussain before the deadline for applications. Contact details can be found below.
Candidates will be assessed at interview and maybe asked to give a short presentation, the subject of which will be shared upon invitation.
Interviews will take place week commencing 27th January 2025.
Feedback will only be provided if you attend an interview or assessment.
