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Client Services Construction

hireful.
Posted 10 hours ago, valid for 20 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£25 - £31 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The job is for a Case Handler focused on providing excellent customer experience to planning applicants in the Property/Construction industry.
  • Candidates should have experience in Customer Service or related roles, with a preference for those with a background in Facilities Coordination or Account Management.
  • The starting salary for the position is £25,000, with potential annual increases up to £31,000.
  • The role offers a generous benefits package including a pension plan, 30 days of holiday plus bank holidays, and paid training opportunities.
  • This hybrid position requires 2 days in the Birmingham office and 3 days working from home, with an early finish on Fridays.

Have you got experience working in Customer Service / Customer Support roles?

Or alternatively, perhaps you have worked as a Facilities Coordinator, Facilities Helpdesk, Account Manager, or similar job in the Property / Construction industry?

This role is working as a Case Handler, so it's all about providing a great customer experience to planning applicants, who are looking to instruct building works.

From registering the application, dealing with queries, scheduling site inspections, invoicing - you'll see each case through to the completion of the project.

Starting salary is £25k with annual increases up to £31k

Plus excellent company benefits including generous pension, holiday allowance of 30 days PLUS bank holidays (wow!) and paid training opportunities to support your professional development.

This is a hybrid role working 2 days per week in the Birmingham office and 3 days per week working from home, with an early finish on Fridays too!

If you have excellent I.T skills for data entry, plus experience in customer service by telephone and email, this could be the perfect fit - apply today!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.