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Our client, a leading Housing Association, has a superb opportunity for a Concierge working within a Retirement Living development in Erdington. They are seeking someone with good customer care skills to provide a focused management service to residents living in an Over 55's Housing scheme.
The work pattern is 32 hours a week that can be worked within 4 or 5 days.
Key responsibilities;
- To be a key-holder for the building and ensure security of the communal areas and facilities
- To be the first point of contact and manage access to the building for residents, contractors and visitors
- Carry out regular inspections of the building to identify and resolve repair, maintenance and security issues
- Monitor and facilitate resolution of complaints relating to communal areas and facilities
- Meet contractors on site and facilitate access to communal areas to carry out repairs and planned maintenance.
- Manage and monitor the laundry facilities & communal areas
- Monitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environment
- Raise repairs, facilitate access and guidance to the affected areas for contractors
- Complete water testing in communal areas
- Carry out testing of communal emergency lighting and firefighting equipment.
- Ensure that all actions identified in the fire risk assessment for the service are completed.
- Carry out health and safety inspections of the building and record the outcomes in line with service standards
- Monitoring accidents, incidents and near misses in line with the health and safety procedures
This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.
If this role is of interest to you then please submit your CV immediately.
