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Your new roleJob Title: Facilities Management Coordinator Location: Birmingham - Argyle StreetWorking Hours: Monday-Friday (8am-5pm)Salary: £24,000 - £25,000As the Facilities Management Coordinator, you will be the customer-facing representative that binds together the various services and acts as one point of contact for the building user. You will enhance the customer experience by building and maintaining an excellent relationship with the building occupants.The Facilities Management Coordinator will be responsible for:
- Set consistently high standards across your allocated area and share best practice with the rest of the team to ensure service delivery needs are met.
- Communicate effectively with the rest of the team and keep each other updated in relation to all areas within the business.
- Ensure a tidy and clean appearance across the floor, at desks and collaboration spaces, reporting any issues to floor leads / the client.
- Be the first point of contact for any FM related issues.
- Log calls and direct them to the correct department.
- Carry out floor walks and have a visible presence on the floor.
What you'll need to succeed
- Proven experience within a strong customer service environment.
- Great interpersonal skills with excellent written and communication skills.
- Be self-disciplined and able to work on your own initiative with the ability to make decisions without referring to your line manager.
- A flexible and adaptable approach to working with good problem-solving skills and attention to detail.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
