IT Manager

IT ManagerBirmingham, West MidlandsHybrid

About the CompanyMy client is a rapidly expanding organisation known for their commitment to excellence, continuous improvement, and innovation. They prioritise collaboration, integrity, and performance, creating an environment where teams are empowered to deliver impactful results.

The OpportunityMy client is seeking an experienced IT Manager to take ownership of their IT operations and infrastructure. The successful candidate will lead a dedicated team and ensure the delivery of secure, reliable, and scalable technology solutions across the organisation. This is a strategic and hands-on role that supports day-to-day operations while contributing to long-term growth through technology.

Key Responsibilities

• Team Leadership: Oversee the IT function by guiding and coaching team members, ensuring clear responsibilities and fostering career progression.

• Infrastructure & Security: Take ownership of the organisation’s IT infrastructure, ensuring systems, networks, and hardware are robust, secure, and future-ready.

• Cybersecurity: Implement security frameworks and protocols, regularly review potential threats, and manage responses to incidents effectively.

• Vendor & Budget Management: Handle supplier relationships, negotiate service agreements, and control IT expenditure to maximise return on investment.

• Technical Support: Deliver responsive and efficient support services, ensuring minimal disruption to daily operations.

• Project Management: Coordinate and oversee IT initiatives from start to finish, ensuring timelines and budgets are met while aligning with business objectives.

• Compliance & Innovation: Maintain compliance with relevant standards and legislation, while evaluating new technologies to drive process enhancements.

Candidate Profile

• Experience: A minimum of 5 years in IT, including 2 years in a supervisory or managerial capacity.

• Environment: Ideally brings experience from a multi-location or high-activity setting with a strong operational tempo.

• Technical Knowledge: In-depth understanding of IT networks, cloud environments, cybersecurity principles, and business-critical systems.

• Leadership: Proven track record of leading teams effectively, encouraging development, and promoting accountability.

• Project & Budget Management: Skilled in managing costs, coordinating with third-party providers, and delivering successful outcomes on complex IT projects.

• Certifications: Holds or is working toward certifications such as ITIL, CompTIA Security+, or CISSP, which would be beneficial.

If this sounds like you - please reach out! I'd love to have a chat.