CRM Executive

Harnham - Data & Analytics Recruitment

Posted 19 days ago, valid for 7 days

Birmingham, West Midlands B27 6QS, England

£48,000 - £57,600 per annum

Full Time

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Sonic Summary

The position is for a CRM Executive at the UK's largest retailer of motoring and cycling products, requiring 1-2 years of experience.
The role is hybrid, requiring on-site work three days a week (Monday to Wednesday), with a salary of up to £35,000.
Responsibilities include enhancing the loyalty experience, managing membership communications, and collaborating with internal teams.
Key skills required are strong communication, organizational abilities, and a focus on customer experience.
The interview process consists of an initial chat with the hiring manager followed by a task and presentation.

CRM Exectutive - Motoring

Hybrid, 3 Days a week on-site (Monday-Wednesday)

Up to £35,000

The Company:

Working for the UK's largest retailer of motoring and cycling products and services. This role sits within the HMC team alongside 2 other teams. You will report into the CRM Manager.

The Role:

As a CRM Executive, you will be responsible for:

- Looking at the companies Loyalty experience and knowledge on the promotions

- Working closely with internal teams such as Trading

- The main focus is the membership communications, keeping customers updated with the latest promotions

- Communicating with stakeholders

Skills/Requirements:

- Strong communication

- Organisational skills

- Customer experience

Interview Process:

1st Stage: Initial chat with the hiring manager

2nd Stage: Task and presentation

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