CRM Manager

Gleeson Recruitment Group

Posted 9 hours ago, valid for a month

Birmingham, West Midlands B27 6QS, England

Full Time

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Sonic Summary

Gleeson Recruitment is seeking a CRM Manager for a leading investment and promotion organisation in Birmingham, offering a salary of up to £55,000.
This permanent position requires 3 to 5 years of experience in a CRM management role, with a strong working knowledge of CRM systems like Zoho.
The successful candidate will take ownership of CRM strategy, optimize existing systems, and drive data-led insights to support business growth.
Key responsibilities include streamlining the CRM system, automating workflows, leveraging AI tools, and collaborating with internal teams for alignment with organizational goals.
The role emphasizes a strategic mindset and proactive approach to improve efficiency and ensure CRM adoption across multiple stakeholder groups.

CRM Manager | Birmingham (Hybrid - 2 days in-office) | Up to £55,000 | Permanent

Gleeson Recruitment is delighted to be partnering with a leading investment and promotion organisation in Birmingham to recruit a CRM Manager.

This is an exciting opportunity for an experienced CRM Systems Manager to take ownership of CRM strategy, optimise existing systems, and drive data-led insights that support business growth.

The Role

As part of the Destination, Marketing & Insight team, you will be responsible for managing, developing, and optimising CRM systems to enhance efficiency, automation, and strategic insights.

Key Responsibilities

Lead the streamlining and restructuring of the existing CRM system and data management.
Identify opportunities to automate data input and workflows, improving efficiency.
Leverage AI-powered tools to enhance CRM insights and decision-making.
Provide market insights and research to support business strategy.
Collaborate with internal teams, including Business Insight and Marketing, to align CRM processes with organisational goals.
Take a proactive approach, identifying areas for improvement and suggesting CRM enhancements.
Act as a key liaison across multiple stakeholder groups to ensure CRM adoption and success.

About You

Strong working knowledge of CRM systems (Zoho or similar).
3 - 5 years' experience in a CRM management role.
A strategic mindset with a passion for optimisation, automation, and data-led insights.
Experience in stakeholder engagement and cross-functional collaboration.

If you're a CRM expert looking to make a real impact, apply today!

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

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