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Territory Account Manager
Permanent
Remote/Field sales
£45,000 - £50,000 + Commission
What’s on offer:
- £45,000 - £50,000 + commission
- Company laptop
- Company mobile
- Company car
- 28 days annual leave including bank holidays – increase after 5 years
- Hours: 8am-4:30pm (30 minute lunch break)
Key Responsibilities:
- Manage and cultivate assigned customer portfolio, maintaining business relationships and increasing sales revenue to meet set annual targets within allocated sales margin.
- Constantly seek and develop New Business sales in allocated area.
- To manage allocated SMS business, with a view to retain and grow accounts.
- Manage and maintain customer portfolio records on CRM system ensuring all records are kept current.
- Monitor sales performance and activity levels with the rest of the Sales Team and produce monthly reports detailing key result areas. Providing updates at the monthly SMT meetings.
- To negotiate terms of sales and agreements and closing sales with customers.
- To provide customers with detailed, accurate quotations and cost calculations, contracts and other customer related documentation as required.
- To set up and maintain bar coding requirements and labels as required.
- To identify any stock issues in respect of sales orders process to the GM/MD.
- To produce daily sales picking lists and delivery notes.
- Customer visits to build and grow relationships with key members of the purchasing teams.
- To ensure that all documentation is as per the sales processes
- To foster close working relationships with associated departments; sales, purchasing, administration, warehouse and Senior Management Team.
- To ensure customer requirements and expectations are met.
- To keep abreast of competitor intelligence and impart to relevant parties.
- To share ideas to enhance/improve the efficiency and effectiveness of the Sales operation with the Senior Management Team.
- To carry out any reasonable task requested by the General Manager.
- To ensure performance is in accordance with all standards help by the group (e.g., ISO 9001:2015 & AS9120B)
Person Specification:
- Proven track record in customer account management.
- Sound commercial skills with a dynamic personality, coupled with an outstanding work ethic and driven to exceed expectation.
- High standard of IT literacy (particularly Word and Excel), good standard of
- Excellent organisational and administrative skills, with the ability to prioritise effectively; focusing on accuracy and attention to detail.
- Capability to follow instructions, to work under pressure and to meet deadlines whilst maintaining an exceptionally high standard of work.
- A team player with strong interpersonal and motivational skills & able to work on own initiative.
- Motivated and self-starter with high energy flexibility and adaptability, combined with the ability to work as a team as well as individually.
- Driven by a desire to make a difference and able to demonstrate commitment to continuous improvement.
- Excellent customer focus, service skills and closing sales negotiations.
- Full clean driving licence.
