Senior IT Engineer

About the Role...

Are you ready to elevate your career as a Senior IT Engineer in an innovative and fast-paced tech company? I am on the lookout for a seasoned professional to join my client’s dynamic IT team and make a significant impact on their internal operations and collaboration systems. This is your chance to shape the future of their cloud-centric infrastructure that supports their expanding global footprint, including domestic offices and remote workers.

As a Senior IT Engineer, You'll:

• Lead and Innovate: Oversee cutting-edge internal IT, networking, and cloud-hosted services.
• Architect Excellence: Create and maintain detailed systems architecture diagrams for documentation and support.
• Fortify Security: Ensure the security of data, network, and backup systems.
• Drive Upgrades: Manage hardware and software configuration upgrades through expert project management.
• Solve and Strategise: Identify and resolve system issues with strategic, forward-thinking solutions.
• Evaluate and Recommend: Assess new technologies, perform cost/benefit analyses, and make impactful recommendations.
• Budget Smartly: Contribute to IT budgeting for efficiency and cost-effectiveness, managing the IT Helpdesk System and resolving end-user issues.

To Thrive in This Role, You'll Need:

• Extensive Experience: Hands-on expertise in senior IT roles, covering network administration, IP/data routing, switching, configuration, and troubleshooting.
• Cisco Mastery: Proficiency in administering Cisco network environments with demonstrable expertise.
• Apple Ecosystem Proficiency: Deep familiarity with managing macOS and iOS user bases, including proficiency with Jamf or similar Mac device management systems.
• Cloud Savvy: Knowledge in managing Google Workspace (G-Suite), Okta or equivalent, Atlassian products, Zoom, and other cloud-first IT systems.
• AWS Expertise: Experience in cloud-based IT service management, notably AWS infrastructure components, including on-prem to AWS network bridging.
• Networking Know-How: Strong understanding of VPN, DNS, DHCP, LANs/VLANs, especially within Cisco networking environments, and experience in firewall management (preferably Palo Alto).
• Helpdesk Excellence: Proficiency in managing IT ticketing systems against SLAs, with adept record-keeping skills and the capability to research, design, and propose cost-effective solutions.

Bonus Points For:

• Apple Certifications: Such as ACSP, Jamf training, or equivalent Apple business qualifications.
• Okta Expertise: Completion of Okta Essentials training and certification.
• Networking Certifications: CCNP and/or CCNA or similar qualifications.
• Linux Knowledge: Certifications across any vendor/distribution.
• Security Standards: Experience with ISO 27001 and other security compliance standards.
• ITIL Foundation: Certification in ITIL V3.
• Zoom Mastery: Proficiency in managing Zoom collaboration services, including video conferencing and Zoom phone.

What They Offer:

• Generous Leave: 25 days holiday plus Bank Holidays, with a trial of unmetered leave in 2024.
• Flexible Working: Hybrid working arrangements to balance office and remote work.
• Top-Notch Tech: A MacBook setup to ensure you're fully equipped for success.
• Work/Life Balance: Agile and flexible working conditions to support your lifestyle.
• Pension Scheme: Supported pension plan for your future.
• Life Assurance: Four times salary life assurance after 3 months of employment.
• Medical Benefits: Private medical insurance to keep you healthy and secure.

This is not just a job; it's an exciting opportunity to make a real difference in a forward-thinking, growth-oriented company. Join us and be part of an IT revolution!

If this role is of interest to you then please get in contact with Natalie at i2i Recruitment today for immediate consideration!

We like to speak to every application, but due to the current climate this is not always possible. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.