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Join our dynamic Sales Support team, where you'll manage and organize data, ensuring seamless proposal creation and contract management using Excel and Salesforce. With our global presence and numerous internal growth opportunities, this role offers a fantastic platform for your career development.
Client Details
One of the UK's largest Private Equity fuelled software company. Substantial player in the technology and telecoms industry, with over 10,000 employees worldwide. Being at the forefront of innovation, providing advanced business software and solutions to their customers.
Description
- Manage and organize data from Salesforce and other sources, ensuring accuracy in spreadsheets and proposals.
- Import, format, and sense-check data in proposal templates, preparing documents for account managers and customers.
- Process and review customer feedback, supporting the back-and-forth communication between stakeholders.
- Follow established processes for quote creation, service contract decommissioning, and order creation in Salesforce.
- Identify and communicate any data anomalies to relevant stakeholders, providing clear explanations and seeking solutions.
- Collaborate with the Sales Support team, working 2-3 days per week in the office in central Birmingham and the remainder from home.
Profile
- Proficient in MS Excel, including data entry, sorting, and using simple formulas like VLookup.
- Strong attention to detail and accuracy in repetitive tasks.
- Effective communication skills, comfortable interacting with various business levels (e.g., Account Managers, Business Analysts).
- Experience with any CRM system, for example Salesforce or HubSpot is a plus (training provided if needed).
- Ability to work autonomously and as part of a team, with experience in hybrid work environments.
Job Offer
- Numerous internal growth opportunities.
- The opportunity to work in a vibrant and innovative industry.
- A supportive, team-oriented work environment.
- Work-life balance policies with ability to work from home on a hybrid basis.
