Customer Liaison Officer

Niyaa People

Posted 12 hours ago, valid for 2 days

Birmingham, West Midlands B31 2PH, England

£18 - £21 per hour

Full Time

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Sonic Summary

An exciting temporary opportunity is available for a Customer Liaison Officer in South Birmingham with a utility and property maintenance company.
The position offers a salary of £18-£21 per hour and requires previous experience in a customer-facing role.
The role involves 50% office work and 50% travel, with working hours from Monday to Friday, 08:00 to 16:30.
Key responsibilities include booking surveys, assisting surveyors, and ensuring effective communication with customers.
Applicants must have a full driving license, access to a vehicle, and proficiency in Microsoft Office and Excel.

Are you a Customer Liaison Officer looking for something different? An exciting temporary opportunity has arisen for a Customer Liaison Officer in the South of Birmingham to join a utility and property maintenance company. Benefits for Customer Liaison Officer:

£18-£21 p/hour
Mon-Fri 08:00-16:30
50% Office based in Northfield - 50% travelling the south of Birmingham
Temporary contract with the potential of becoming a permanent role

Key duties of the Customer Liaison Officer:

Booking in surveys with customers
Travelling out to customers and assisting surveyors
Using systems for data input
Liaising with customers and surveyors to ensure effective communication throughout
Ensuring any customer queries are dealt with and you are gathering feedback on service
General RLO duties as required

The successful Customer Liaison Officer will:

Full Driving Licence and access to own vehicle
Previous experience of working in a customer facing environment
Excellent Communication and Interpersonal skills
Proficiency in Microsoft Office and Excel

Desirable:

Previous undertaking of a similar role

If you are interested in applying for the role of Customer Liaison Officer, please press apply, or get in touch for a confidential chat with Natalia on 07488 866 or send your updated CV over to

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