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Delivery Manager - Apprenticeships
Location: Home-based/Remote (with travel for face-to-face meetings)
Salary: £45,000 (flexible based on experience)
Managing: Team of 8 Skills Coaches
We are wprking with one of the best Training Providers in the market to help them recruit a new Delivery / Operations Manager.
This role has been created through growth and you’ll inherit a team of 8 Skills Coaches.
This is managing Apprenticeship provision and it’s all in white-collar professional services (L&M, HR, Coaching, L&D, Data/Tech)
Key Responsibilities:
- Oversee and manage a team of 8 Talent Coaches - accountable for QAR, learner progression & team engagement,
- Experience or understanding of Teaching & Learning would be advantageous - you’ll work closely with quality on driving improvement throughout your team of 8 but a basic knowledge of what great teaching & learning looks like would be good.
- Implement and monitor performance metrics and KPIs.
- Hiring - actively involved in finding great talent for your team.
- Facilitate a coaching style of leadership, promoting professional development and excellence among Talent Coaches.
- Willingness to do face-to-face meetings with your Talent Coaches as to ensure positive relationships are built.
Skills and Experience Required:
- Proven experience in performance operations, KPIs, and quality management (desirable) within an apprenticeship setting.
- Ability to drive key performance metrics such as qualification achievement rates, learner progression, and customer satisfaction.
- Experience in one or more of our product sets (e.g., Leadership, Management, Project Management, Data/Tech) is advantageous.
- Flexibility to work remotely while being available for face-to-face meetings.
Why Join Us?
- A starting salary of £45,000 per annum
- Flexible, home-based working environment - entirely remote!
- 25 days leave + bank holidays
- Home setup - all tech provided
- Employer contributory pension scheme
