Coventry (Office Based, Full Time)
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Consult Energy are looking for an experienced Credit Controller to join a fast-paced team, managing SME customer portfolios and driving prompt payment solutions. If you excel in customer service, debt collection, and process improvement, get in touch with your CV today!
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Credit Controller - Key Responsibilities:
- Manage SME portfolios, handling invoice queries and aged debt collection.
- Contact customers via phone, email, and letters to chase payments.
- Meet call and collection KPI targets.
- Generate statements and reports using Excel.
- Build relationships with internal and external stakeholders.
- Present debt updates at weekly management meetings.
- Suggest and implement process improvements.
- 1+ years of credit control experience.
- Strong communication, customer service, and negotiation skills.
- Proactive, self-motivated, with a "can-do" attitude.
- Competent Excel ability.
- Any knowledge or experience of the energy industry is a plus.
Salary: £25,000 - £30,000
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If you have experience in a debt collection or credit control role, and you’re looking to join a progressive company at an exciting time of growth, send your CV to Consult Energy today.