Credit Controller

Our client, a leading global engineering consultancy, is looking to hire a Credit Controller for their Cash Collections Team. This role is based in Birmingham and would operate on a hybrid working basis. This role is also open to other applicants in the UK who are happy to work on a remote basis with a monthly visit to the company's offices in Birmingham.

The role's primary purpose will be to collect monies from clients on a timely basis, mostly by way of phone but also using statements and letters and email as and when required

Primary Responsibilities will include:

• To assist in the collection of external customer debt
• To inform and resolve any issues or disputes on external Customer accounts that may prevent payment.
• To build internal and external Customer relationships to assist in the Cash Collections role.
• To ensure that appropriate action is taken against accounts that are in default, in line with the Cash Collections procedure.
• To maintain Customer account records to communicate previous actions taken.
• To demonstrate ability to meet the monthly cash target both individually and as a team.
• To advise Business Units of any potential issues or problems that may arise on external Customer accounts.

About you:

• You will ideally be ICM qualified or equivalent and you will have a strong track record working in a collections or credit control environment.
• You will also have solid experience in working with purchase orders and resolving disputes.
• You should have strong excel skills at an intermediate level with an ability to create spreadsheets and maintain databases when required.
• You will be confident talking to people on the phone and you will be able to work collaboratively with internal finance colleagues and business stakeholders.

*This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview.

For an opportunity to join a real standout business we would love to hear from you.