Alexander Daniels are excited to be working with a FMCG business based in Birmingham. Our client is looking for a Senior Credit Controller to join an fast paced team. Reporting into the Credit Manager, you will be responsible for a high volume ledger. The ideal candidate will have at least 5 years previous credit control experience dealing with complex clients and be able to work on their own initiative.

Daily tasks will include:

Confident, polite and assertive collection of debts via phone, email presented in line with company values.
Proactively contact customers to secure payments to agreed terms to achieve maximum cash collection in line with targets.
Complete monthly cash forecasting pre-calling customers, covering high value collectable invoices and escalating high risks/concerns to relevant account owners.
Proficient at communicating with internal sales representatives.
Comfortable reporting MI via Excel.
Action and respond to emails in a timely manner ensuring customer account information is accurate and regularly updated to include digital contacts.
Monitor over trading and take appropriate actions to mitigate risk to include review of order release requests within guidelines and make requests for payment to reduce exposure.

Requirements:

At least 5- 7 years experience in similar role.
Strong communication skills, good telephone manner.
Ability to prioritise and plan workload.
Customer focused to always deliver the best service offering.
Commercial awareness and understanding of business requirements.
A can-do positive approach to work with a willingness to learn.
Proficient user of excel, v-lookup and pivot tables.

If you are looking for a new challenge in an fast paced business then please apply below!