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- End-to-End Management: Oversee applications from initial broker submission through document review, legal initiation, valuation requests/reviews, COT/Deed checks, completion, and post-completion servicing.
- High-Volume Administration: Thrive in a dynamic environment where managing large volumes of applications is the norm.
- Collaborative Coordination: Engage with Brokers, Solicitors, Valuation teams, and internal departments to ensure seamless processing and resolution of queries.
- Continuous Improvement: Utilize your experience to contribute to process enhancements and drive operational efficiency.
- Performance Management: Uphold high standards of performance and contribute to achieving departmental and company goals.
- Experience: Minimum of 2 years in a lending operations role, with a solid understanding of mortgage servicing and completions. Experience in reviewing valuation reports is a bonus.
- Skills: Exceptional attention to detail, excellent communication, and effective problem-solving abilities. A team player who excels at building relationships and achieving results.
- Knowledge: Comprehensive understanding of retail lending processes (owner-occupier and Buy to Let). Familiarity with Commercial Mortgages is advantageous.
- Qualifications: CeMap qualification is beneficial, but a strong desire to pursue it for personal development and career growth is essential.
- Hybrid Schedule: Enjoy the flexibility of working up to 3 days a week from home.
- Work-Life Balance: Regular hours from 9:00 AM – 5:30 PM with potential flexibility.
- Generous Leave: 25 days of annual leave plus standard financial services benefits and a day off on your birthday.
