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Looking for a Role Where You Can Shine? Join Us as a Customer Support Advisor!
Are you ready to make a real impact with your sales skills while helping customers protect what matters most? If you've got the gift of gab and love building connections, this role is made for you!
What You'll Be Doing:
- First Point of Contact: Be the friendly face (or voice) our customers trust when they need help.
- Register & Assist: Help customers easily register their appliances, making their experience seamless.
- Upsell Like a Pro: Use your wit, charm, and sales know-how to offer our customers products they'll love.
- Build Bonds: Get to know each customer's unique needs and find the perfect protection package for them.
Don't Sweat It!
We've got your back with a 3-week training programme to set you up for success. You'll learn our systems, meet your team, sharpen your sales technique, and soon be chatting away with customers like a pro!
What We Need from You:
- Sales Superstar: A strong background in targeted sales-you love the thrill of hitting those targets.
- Attention to Detail: Our customers deserve the best, and you'll make sure to get it right the first time.
- Communication Expert: Whether building rapport or actively listening, you know how to keep customers happy.
- Team Player: Dedicated to providing the ultimate customer experience.
- Calm Under Pressure: You stay cool and collected, even when juggling multiple tasks.
The Perks Keep Coming...
- Work Your Way: Live far away? No problem-work remotely with all the equipment provided! Close to our brand-new Nottingham office? Enjoy a hybrid work model with a state-of-the-art space right next to the train station for hands-on support and collaboration.
- Flexible Shifts: Work a fixed 37.5-hour shift across 8am-8pm, Monday to Sunday on a rotational pattern.
- Salary: 23,000 per annum plus bonus
What's in It for You?
- Full Training: We'll help you grow with clear career progression opportunities.
- Incentives Galore: Regular rewards and prizes for smashing targets.
- Sales Bonuses: Boost your paycheck every month with performance-based bonuses.
- Paid Time Off: Pro-rated annual leave to keep you refreshed.
- Support When You Need It: Access to our Employee Assistance Programme for advice on everything from health to finances.
- Health & Wellbeing Perks: Enjoy discounted gym membership and help with essential healthcare costs-dental, optical, physiotherapy-you name it!
Ready to join a team that values your skills and supports your growth? Apply now and let's make your career soar!
Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 5 years inactivity your CV will be deleted permanently from our database.
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