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Customer Service Advisor- Birmingham

Gordon Yates Limited
Posted 6 hours ago, valid for 25 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£13 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Customer Service Advisor is needed in Birmingham for a full-time position starting on Friday, November 15th, with a pay rate of £13 per hour on an ongoing basis.
  • The role requires regular weekend shifts and covers 5 out of 7 days, with specific shift times from Monday to Sunday.
  • Candidates must have a proven record in providing exceptional customer service and take ownership of tasks.
  • The position involves various responsibilities including reception cover, exam invigilation, and administrative support.
  • Applicants should be well-organized, able to work under pressure, and possess excellent communication skills.
Customer Service Advisor needed in Birmingham, full time starting Fri 15th Nov, paying £13 per hour, ongoing. Regular weekend shifts expected. Shifts Monday to Thursday are 8am-4pm or 1pm-9pm. Friday is 8am-4pm or 10am-6pm. Saturday/Sunday are 8.30am-6pm. You will be required to cover 5 out of 7 days- if working over the weekend, 2 days would be taken out (Friday and Monday). WHO WILL YOU BE WORKING FOR?Our client is a UK-wide training and education organization, providing professional qualifications in a range of expert fields.WHAT WILL YOU BE DOING?
  • Reception cover
  • Computer based exam invigilation and creation of exams
  • Sending post and organising couriers
  • Working with our room scheduling team in support of suitable rooms as per demand
  • H&S checks
  • Policing lanyards for both staff and students
  • Administrative support e.g. Mailbox
  • Assisting with events
  • Room set up
  • Anything else that falls within facilities team
ABOUT YOU
  • A proven record in providing exceptional levels of customer service
  • Must take ownership of issues and associated responsibility for completing a task
  • Well organised and self-disciplined with ability to prioritise under pressure
  • Able to work in a team and independently
  • Attention to detail with great time management
  • Ability to build a strong internal work
  • Excellent communication skills

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.