Customer Service Advisor

Customer Service Advisor
Digbeth, Birmingham
CV Bay Recruitment Company

13 - 16 per hour

22,308 - 27,456 Annual Salary + Bonus = OTE 35,000
Monday to Thursday 8-4. Friday 8 -1
Benefits: Monthly Bonus, company pension, quarterly incentives, 23 days holiday (rising to 28 days with service) Foreign Holidays and More!

Could you Transition from Customer Service's to Recruitment? Full Training will be provided.

CV Bay are a Recruitment Company who provide hard to find candidates to Engineering and Technical Companies across the UK. We are expanding and looking to hire candidates with strong Customer Service and Communication Skills. If you're a motivated, driven individual who is eager to build a new career with lots of training and opportunity for career progression, we want to hear from you!

As a Trainee Recruitment Resourcer, you will help us source CV's by having conversations with people and assessing their suitability to a particular Job role.

This is a phone-based role and ideal for those with excellent communication skills and a passion for dealing with people.

Your day-to-day responsibilities would include:

• Speaking to Candidates: Confidently reaching out to candidates, building a rapport and discussing job opportunities via phone calls, voicemails, Whats App's and email.
• Job Specs: Learning to read and interpret engineering Candidates CVs to match them with client job specifications, particularly for roles in maintaining and repairing machinery.
• Proactive Sourcing: Using the online job boards like Indeed, CV Library, Reed, Total Jobs, and LinkedIn to find CV's of Candidates with the desired skills.
• Interviewing: Conducting thorough pre-screening interviews to ensure candidates are the perfect fit for roles.
• Technology: Using our MS Word, Outlook and our internal Recruitment Software to maintain accurate records.

Key Skills and Requirements:

• Communication: Exceptional phone manner with the ability to build rapport and deliver persuasive messages.
• Sales Expertise: A natural ability to sell and convince candidates to engage with job opportunities.
• Detail-Oriented: A keen eye for detail when matching candidates' CVs with job descriptions.
• Tech Savvy: Comfortable using technology, including MS Office 365, social media platforms, and our AI recruitment tools.
• Competitive & Driven: Thrive in a fast-paced, competitive environment where meeting targets is key.
• Adaptable: Willing to take calls outside of typical work hours when necessary to meet client needs.

What We Offer:

• Comprehensive Training: From day one, receive hands-on training covering recruitment techniques, industry knowledge, and technology systems.
• Career Growth: Clear career progression paths with the opportunity to increase your salary and commission. OTE can reach up to 100,000.
• Incentives & Rewards: Enjoy all-expense-paid trips for top performers to Marbella, Ibiza, Barcelona, and more, as well as outings to The Races, Henley Regatta, and more.
• Additional Perks: Company pension, car allowance, monthly dining experiences, and a shutdown over Christmas.

Why Join Us?

At CV Bay, we are a leading name in engineering recruitment, with over 20 years of industry experience. As part of our expanding team, you'll receive ongoing support and training, enjoy competitive earnings, and be part of an exciting, fast-paced environment.

Apply Now:

Send your CV to Katie Edwards, and if we think you're a great fit, we'll be in touch to discuss the next steps. Join CV Bays Engineering Recruitment Team and kick-start your rewarding career in recruitment today!