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Customer Service Advisor

SF Recruitment
Posted 11 hours ago, valid for 2 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£28,500 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • SF Recruitment is looking for experienced Customer Service candidates for a permanent position in Birmingham City Centre.
  • The role offers a competitive salary of £28,500 per annum and is full-time and office-based.
  • Candidates should have previous experience in a customer service or similar role, along with excellent communication and problem-solving skills.
  • Responsibilities include responding to customer inquiries, resolving concerns, and maintaining accurate records of interactions.
  • The position provides a supportive team environment with ongoing training, development opportunities, and potential for career progression.

SF Recruitment are seeking experienced Customer Service candidates to join our clients team, in the heart of Birmingham City Centre on a permanent basis. Location: Birmingham City Centre Salary: £28,500 per annum Job Type: Full-time, Office-based Responsibilities: Responding to customer inquiries via phone, email, and other channels. Resolving customer concerns efficiently and professionally. Keeping accurate records of customer interactions in our system. Collaborating with internal teams to resolve complex issues. Building and maintaining strong relationships with customers. Requirements Previous experience in a customer service or similar role. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks. Proficient in using Microsoft Office and other customer service tools. What's on offer: Competitive salary of £28,500 per annum. Modern office in the heart of Birmingham City Centre. Supportive team environment with ongoing training and development opportunities. Opportunities for career progression.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.