SonicJobs Logo
Left arrow iconBack to search
  1. Home
  2. Birmingham
  3. Customer service representative
  4. Customer Service Advisor

Customer Service Advisor

Pertemps Tamworth
Posted 3 days ago, valid for 8 days
Location

Birmingham, Warwickshire B46 3DH

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • This position is for a Customer Service Support Advisor at one of the top 3 Logistics companies in the world.
  • Candidates must have a minimum of 12 months experience in a service advisor or contact center liaison role.
  • The role offers a starting salary of £12.11, which increases to £12.50 after 12 weeks of employment.
  • Successful candidates will enjoy benefits such as long-term employment, free parking, and 30 days of annual leave once permanent.
  • Strong communication skills and proficiency in Microsoft Office Suite are essential for this dynamic customer service environment.
Do you want to become an integral team member working for one of the top 3 Logistics companies in the World? We have an excellent opportunity for candidates with excellent communication skills, who enjoy working in a dynamic customer service advisor environment.The Benefits to work for such a prestigious business are:-* Long term employment with the chance to progress* Full induction and training within a Team setting * Free Parking along with free tea & Coffee* Team Building exercises and events ( Summer BBQ , organised by the staff social committee ) * 30 Days annual leave P/R once on a permanent contract * Once permanent you have the chance to earn extra money with overtime * Relaxed Dress code in a vibrant and bustling office. To be a success , we are looking for candidates who must have strong communication skills, be computer confident ( Microsoft Office Suite & Excel) Have the drive and ability to meet daily targets and deadlines - Possess a strong work ethic and want to become part of a motivated and enthusiastic team.Finally, we are seeking somebody with a minimum of 12 months experience in a service advisor / contact centre liaison role. You will ideally be somebody who can form quick bonds with a well-established team.The role : - Will be busy and varied, and at times you will need to produce quality work whilst working under pressure to achieve the customers SLA's - Working with a large number of clients and logging orders- Providing first class customer service to internal and external clients - Working within agreed timescales - Liaising with depot operations in order to problem solve queries 
  • Complaint handling
  • Daily communication with established clients by phone, and using the in-house CRM systems to implement long term solutions to client issues 
Hours of work: Days (Monday to Friday) with hours ranging from 0730-1500 to 1030-1800.Rate of pay: £12.11 increasing to £12.50 upon completion of 12 weeks.If you are interested in hearing more about our Customer Service Support Advisor role, please click to apply or email your CV to .m solutions to customer issues

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Logo
SonicJobs
Your next career move. Sorted.
Search jobsbackground image

Contact us

© 2017 - 2025 SonicJobs App Ltd. All rights reserved

Terms & Conditions | Privacy Policy | Browse Jobs