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Customer Service Assistant/Receptionist

Ritz Recruitment Ltd
Posted 4 days ago, valid for 25 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£20,000 - £24,000 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position available is for a Temporary Customer Service Assistant in Birmingham, offering a pay rate of £11.44 per hour with weekly pay via PAYE.
  • The role requires prior experience in customer service, with additional experience in administrative and reception duties preferred.
  • Key responsibilities include responding to inquiries, managing busy situations, and providing excellent customer service in a luxury student accommodation setting.
  • Working hours include weekends, with specific shifts from Thursday to Monday.
  • This is a temporary role that starts immediately, and candidates should apply now for immediate consideration.

Temporary Customer Service Assistant - £11.44 p/h Birmingham, B4

Weekly pay, PAYE - Immediate Start

We are currently seeking a temporary customer service assistant to serve as the initial point of contact for residents at this luxury student accommodation. Your warm and friendly demeanour will be crucial in building strong relationships and creating a welcoming atmosphere.

Duties will include:

  • Responding to day-to-day enquiries from residence face to face and over the phone
  • Managing busy situations and conflicting priorities with ease
  • Handling difficult customers and creating a positive outcome
  • Organising parcels and mail
  • Answering and redirecting phone calls
  • Providing fantastic customer service

Key Requirements:

  • Prior experience in customer service is essential
  • Experience in administrative and reception duties is preferred
  • Proficiency in IT
  • Customer-focused with experience in a service-oriented environment
  • Excellent organisational and communication skills, with the ability to multi-task

Working hours WILL include weekends, and are as follows:

  • Thursday: 10:00 – 18:00
  • Friday: 10:00 – 18:00
  • Saturday: 9:00 – 17:00
  • Sunday: 9:00 – 17:00
  • Monday: 10:00 – 18:00

This is a temporary role that starts immediately. Apply now for immediate consideration!

(RitzRecEmpBus)

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.