Customer Service

Reed

Posted 17 hours ago, valid for 16 days

Birmingham, West Midlands B27 6QS, England

£20,000 - £24,000 per annum

Part Time

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Sonic Summary

The job is located in the Birmingham Area and offers a pay rate of £12.50 per hour with weekly pay.
It is a 6-week contract with the possibility of extension in January.
Candidates must have over 2 years of customer service experience and excellent phone communication skills.
The role involves providing exceptional customer service, handling inquiries, and maintaining a positive demeanor, with a mix of online ticketing and phone calls.
Flexible shifts are available, including hybrid work options and various perks such as office buffets and staff discounts.

Location: Birmingham AreaPay: £12.50 per hour (Weekly Pay)Contract: 6-week contract with potential extension in January

Are you a confident communicator with over 2 years of customer service experience? Do you thrive in dynamic environments and enjoy making customers happy? If so, we have the perfect role for you!

What We Offer:

Flexible Shifts: Monday to Sunday Rota Shifts (8-4, 9-5, or 10-6)
Hybrid Work: Office-based during the week, work from home on weekends (on a rota basis)
Amazing Perks:
- Bar in the office �?
- Regular buffets and fun days �?
- Fantastic company culture
- On-Site Parking
- Staff Discounts

Key Responsibilities:

Provide exceptional customer service over the phone
Handle customer inquiries and resolve issues efficiently
Maintain a positive and professional demeanour at all times
70% Online Ticketing Responses 30% Inbound and Outbound Calls

Requirements:

Minimum 2 years of customer service experience
Excellent phone communication skills
Ability to work some weekends

Ready to join a vibrant team and take your career to the next level? Apply today and become a part of our exciting journey!

Apply now in a few quick clicks

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