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German Speaking Customer Service Advisor

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Posted 7 hours ago, valid for 19 days
Location

Birmingham, West Midlands B27 6QS, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The German Speaking Customer Advisor role is a remote position with a base salary of £25,044, which increases yearly.
  • Candidates must have experience in customer service, preferably from a call or contact center environment.
  • Fluency in German and excellent communication skills are essential for assisting customers with their subscription queries.
  • The working hours are Monday to Friday from 8am to 4pm, and all necessary equipment will be provided before the start date.
  • Interested applicants should submit their CVs for immediate consideration.

German Speaking Customer advisor role (Remote)The companyYou will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits. The roleThe role of the German Speaking Customer Service Advisor will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have and amend as and when required. You must be speak fluent in German.Your duties will include, but not be limited to:* Answering inbound calls and emails* Answer customer queries* Resolve any customer issues to the best you can* Liaise with internal and external departments where requiredIn return, the Customer Service Advisor will receive:* Base Salary - £25,044 with a salary increase yearly* Excellent training!* Monday to Friday working week of 8am - 4pm* All equipment sent out to you before start dateAbout youIn order to be considered for the role of Customer Service Advisor, the successful candidate will be able to easily converse in fluent German and have good customer service experience from a call/contact centre environment. The successful Customer Service Advisor will also have:* Excellent communication skills, both verbal and written* Organisational skills* Be comfortable with Microsoft outlook and other ad-hoc administration dutiesIf you have the experience needed for this job role, and are interested in being considered for the role of German Speaking Customer Service Advisor. Then please send your CV showing your relevant experience now for immediate consideration.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.