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Temporary Customer Service Representative - Enhanced DBS

Love Success Recruitment
Posted a day ago, valid for 7 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£20,000 - £24,000 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Temporary Customer Service Representative offering a salary of £13.50 per hour.
  • Candidates must have at least 3 months of experience in a customer service role, preferably in a fast-paced environment.
  • The role involves handling visa applications and renewals, greeting customers, and providing excellent service.
  • A valid DBS certificate is required as part of the screening process.
  • The working week consists of 37.5 hours on a rota basis, with operational hours from 7.30am to 8.30pm Monday to Friday and 8.00am to 4.00pm on Saturday.

Temporary Customer Service Representative£13.50 per hour 3 months37.5 hour working week on rota basis Monday - SaturdayOperational hours from 7.30am - 8.30pm Monday - Friday, 8.00am - 4.00pm Saturday***Valid DBS required***

Are you personable and have a can-do attitude and willingness to go the extra mile? Can you cope effectively under pressure, be patient, professional and adaptable?

Should you have demonstrable experience in a customer service role engaging directly with the public; have been exposed to a fast paced, collaborative team environment, we would like to hear from you.

We have multiple opportunities for face to face Customer Service Representatives to handle the day-to-day processing ofvisa applications & renewals. This will include but not limited to greeting customers, supporting completion and checking of applications, obtaining biometric data and other documentation. You will need to a follow an established an defined filing and administration process, all guided by a computer-based system.

Engagement with applicants and providing a first class, positive service are key. Similarly, handling customer complaints diplomatically and assertively will be imperative.

A valid DBS is required as part of the screening process. A copy of your certificate will need to be provided.

Please get in touch ASAP for further information. We cant wait to hear from you.

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.Love Success is proud to serve as an Employment Agency for this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.