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Job Title: Contract Support
Location: Edgbaston, Birmingham, UK
Type: Permanent
Salary: Up to 30k
About the Role:
We are looking for a detail-oriented and proactive Contract Support professional to join our Data Centre Solutions team. In this role, you will provide essential operational, financial, and administrative support to ensure the smooth running of contracts. You will be responsible for overseeing contract-related tasks, ensuring that financial systems operate efficiently, and driving best practices across all processes.
Key Responsibilities:
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Contract and Financial Management: Oversee the financial operations of contracts, ensuring that all transactions, invoicing, and reporting are accurate and timely.
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Administrative Support: Manage day-to-day administrative tasks related to the contract, including subcontractor coordination, reporting, and documentation.
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Customer Service: Act as the first point of contact for all contract-related financial and administrative issues, providing effective solutions to both internal and external stakeholders.
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Reporting and Analysis: Prepare and maintain financial reports, assist with forecasting, and ensure data accuracy in reporting systems.
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Team Collaboration: Support the management team in driving contract performance, including achieving key deliverables and KPIs.
Essential Skills & Qualifications:
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Proficiency in Microsoft Word, Excel (including formulas and pivot tables), PowerPoint, and Outlook.
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Previous experience in financial and administrative roles, preferably in a service-oriented environment.
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Strong organizational skills with the ability to manage competing priorities and deadlines.
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Clear communication skills, both verbal and written.
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Strong customer service orientation with a focus on problem-solving and efficient issue resolution.
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GCSE Maths and English (or equivalent) required; A-levels (or equivalent) are preferred.
Key Attributes:
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Customer Focus: Passionate about delivering excellent service to clients, ensuring their needs are met and exceeded.
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Attention to Detail: Accuracy in all aspects of financial and administrative processes.
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Adaptability: Able to manage a dynamic workload with shifting priorities and deadlines.
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Communication: Strong verbal and written communication skills to collaborate with internal teams and external stakeholders.
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Team Player: Comfortable working both independently and as part of a collaborative team.
Why Apply?
This is an exciting opportunity for an individual looking to develop their skills in a fast-paced, supportive environment. You will play a key role in driving success and ensuring the efficient delivery of contract objectives.
If you are a motivated individual with a passion for customer service and financial management, apply now to join our team and make a real impact!
