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Collections Advisor

Collections Advisor

Ritz Recruitment Ltd

Posted 5 days ago, valid for a month

Birmingham, West Midlands B27 6QS, England

£24,000 - £28,800 per annum

Part Time

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Sonic Summary

The position is for a Temporary Collections Advisor in Birmingham, offering a pay rate of £14.50 per hour on a PAYE basis.
The role requires proven experience in credit control or a related field, along with skills in reconciliations and dispute resolution.
The advisor will handle inbound and outbound calls to assist customers with outstanding rent and set up payment plans.
This temporary position is initially for six weeks, with a possibility of extension, working from 9:00 to 17:30, Monday to Friday.
Interested candidates should apply by submitting their CV and may contact Freya Thomson at the Manchester office for more information.

Temporary Collections Advisor - Immediate Start, Birmingham, B2

Weekly Pay, PAYE - £14.50 p/h

Hours: 9:00 - 17:30 Monday to Friday

I am currently on the hunt for an experienced collections advisor to join my client, a leader in student accommodation across the UK, on a temporary basis. You will be responsible for supporting customers through inbound and outbound calls, ensuring that you take the time to understand each individual situation and provide a positive outcome. This is for an initial period of six weeks with likelihood to extend.

Duties Include:

Outbound calling to Customers regarding outstanding rent owed
Speaking to customers and setting up payment plans
Collaborate with internal teams to create resolution
Calling guarantors about outstanding monies
Reconcile accounts
Dealing with each customers with discretion
Explain the payment options
Updating details on the system

What we need from you:

Proven experience in credit control or equivalent
History with reconciliations
Good telephone manner
Good customer service
History of dispute resolution
Excellent time management

We strive to provide the best quality to our client so if you believe you would be a great asset to the team, please apply now by submitting your cv

Please contact Freya Thomson at our Manchester Office

(RitzRecEmpBus)

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