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Digital Solutions Account Manager
55,000 - 60,000 + bonus and car
Remote
Overview:
Our client is a multi-national service business supporting the large grocery retail industry with end to end supply chain solutions. As part of the ongoing development of their service offering, they are undergoing a broad-ranging digital implementation programme utilising RFID technology to capture data insights that can then be used for commercialisation purposes.
Key Responsibilities:
- Work with in house commercial teams to use data insights to help drive new and recurring revenue streams from customers in the retail and supply chain space.
- Drive action to unlock supply chain efficiency improvements and revenue working closely with internal teams int he UK and Europe.
- Manage digital suppliers to ensure that contractual obligations are being met and service level agreements adhered to.
- Support internal colleagues with the overall implementation of digital products and services across countries within the network.
- Use data driven insights to help improve customer service levels and gain ongoing buy in and loyalty from customers to support revenue growth.
- Develop and set up a tool for measuring the performance of digital suppliers and measure ongoing drive for improvements through scorecard actions.
- Support country commercial teams to help them utilise data capture to promote new business opportunities and service improvements for customers.
Person Specification:
- Possess previous experience in a commercially-focused role within the tech field. This may have been working retail and supply chain businesses to help drive revenues.
- Strong relationship management skills with the ability present well and communicate effectively with country commercial teams.
- Experience in management of digital suppliers and managing contract performance levels.
- A detailed understanding of digital technology preferably with some exposure to RFID technology.
- Proven track record in managing accounts external or internal in a tech product environment.
- Analytical and detail orientated with advanced excel skills.
- Confident with IT platforms such as MS Office, Jira and Confluence
- Prepared to travel up to 20% of the time as part of the role. This will be within the UK and Europe.
Processing Your Data
Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so.
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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
