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Job Purpose:
To maintain and repair all above-ground sanitary ware and general plumbing in M&S stores and to maintain and clean all surface and foul water drainage systems in M&S stores to pre-determined standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.Â
Key Accountabilities
- To comply with the company Health and Safety Policy and ensure all stores adhere to water/effluent/environmental byelaws at all times.
- To work with company and M&S colleagues to ensure laid-down standards of quality are maintained at all times.
- To ensure all staff are aware of and understand company practices and procedures relating to plumbing/drainage systems.
- Ensure all mandatory Evolve on-line training modules are completed.
- To respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary.
- To complete the PPM schedules within agreed timescales and to ensure all necessary paperwork is completed accurately and to the laid-down procedures.
- To prioritise maintenance and repair work to achieve agreed timescales and response times.
- Where necessary to procure essential parts and materials and to liaise with the Store Manager in order to affect the repair and minimise disruption in the store.
- Where the sanitaryware or general plumbing/drainage is beyond repair, to make recommendations to the AMM regarding suitable replacement/alternatives.
- To ensure all tools and equipment necessary (as per company tool list) to complete maintenance and repairs are available and serviceable at all times.
- To carry out surveys and complete reports as required by the AMM/DOM.
- To attend training courses as and where necessary and to ensure personal and plumbing/drainage team job skills keep pace with technical developments.
- To comply with any other reasonable request or instruction from the City Management Team.
Financial Responsibilities
- To carry out work in the most cost-efficient manner.
- No budgetary accountability.
Professional/Academic/ Vocational Qualifications:
- NVQ2 Plumbing & Heating systems or equivalent is essential.
- Time-served apprenticeship with appropriate City and Guilds qualification
Specific Knowledge;
- Course in water byelaws is desirable.
- L8 Legionella Control is desirable.
Specialist Requirements:
- Ability to complete a wide range of general plumbing and sanitaryware maintenance and repairs
- Competent in the use of steps and ladders
- Full current driving licence
- Degree of flexibility required. Will be required to stay away from home occasionally.
- Willingness to work flexible hours. Night shift may be required
The Company
In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal – to make a positive change in the facilities management industry.
The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.
It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world’s most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.
Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.
