Employee Relations Specialist

Salary: Competitive and based on experience

Location: Birmingham, West Midlands

Our client is seeking an Employee Relations Specialist to join their dynamic team. This role offers the opportunity to provide in-depth support and guidance on various Employee Relations (ER) cases, including complex matters, across the business. The successful candidate will be responsible for managing a wide variety of manager-led employee relations cases by phone and email to resolution. This role requires strong communication and influencing skills, a keen attention to detail, and a robust understanding of Employment Law.

• Provide in-depth desk-based support on ER cases
• Manage a wide variety of manager-led ER cases
• Strong understanding of Employment Law required

The Role:

As an Employee Relations Specialist, your role will involve providing comprehensive support on various ER cases across the business. You will be responsible for gathering relevant facts for each case, ensuring that the advice given is most suitable under the circumstances. Your ability to highlight high-risk cases and identify opportunities for policy improvement will be crucial in this role. Furthermore, you will coach and guide managers on how to handle employee relations issues effectively.

• Provide guidance on various ER cases, ensuring they are handled expediently and professionally
• Proactively manage a wide variety of manager-led employee relations cases to resolution
• Gather relevant facts for each case to ensure appropriate advice is given
• Highlight high-risk cases, trends and management capability issues as appropriate
• Support with ER letter drafting including the formation of allegations and outcome letters
• Coach, guide and influence managers to deal with employee relations issues effectively

The Right Candidate:

The ideal candidate for the Employee Relations Specialist position will bring a wealth of experience in advising and supporting managers with complex ER issues. Your strong communication and influencing skills will enable you to interact effectively across all levels of management. A strong customer focus, coupled with your attention to detail and problem-solving abilities, will be key in delivering results within set deadlines. Additionally, your good interpersonal and written communication skills will be essential in this role.

• Previous experience of advising and supporting managers with complex ER issues
• Strong communication and influencing skills
• Ability to interact across all levels of management
• Strong customer focus
• Strong attention to detail and problem-solving ability
• Good interpersonal skills
• Good written communication skills

What sets this company apart:

Our client is a global leader in providing transformative services across industries. They utilise innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms to unlock business value for their clients. They are committed to achieving cost reduction objectives, improving process efficiencies, enhancing effectiveness, and delivering superior customer experiences.

What's next:

Ready for an exciting new challenge? Apply now!

Apply today by clicking on the link!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates