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Are you an effective and professional leader with strong written and verbal communication skills?
The Role:
Our client, a Top-75 Law Firm, are looking for a Team Leader to join their Birmingham team. This is an excellent opportunity for someone to develop their career in a leading international law firm that offers great benefits.
Your Responsibilities:
- Oversee the day to day running of the Business Support Services Administration team
- Build relationships with our lawyers to understand the work and proactively prioritise tasks
- Encourage an excellent customer service environment
- Coach and develop your team, including performance reviews, setting objectives and regular one to ones
- Recruit and train new and existing team members
- Ensure equipment is properly maintained
- Work closely with the Business Support Services Manager, Operations Manager, and our HR team
- Identify opportunities for improvement, to ensure we operate efficiently and in line with best practice
- Play an active role in supporting business change taking place across the firm
Your Skills:
- Fair, inclusive and supportive management style
- Able to build excellent working relationships with your team/department, stakeholders and the wider firm
- Self-motivated, with the ability to lead by example
- Organised with the ability to effectively prioritise business needs
- Ability to manage and support business change across the team
- Excellent attention to detail
- Knowledge of administrative processes such as printing, scanning, electronic filing and post handling
- Experience working within a customer service/professional service or legal environment
If this sounds like you, please apply today.
