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Job Title: Accommodations Officer
Location: Northampton
Hours: 35 hrs a week
Contract type: Temporary
Pay: £16-£17 per hour paid via umbrella
As an Accommodations Officer, you will be:
- To manage a caseload as part of the delivery of intensive housing management provision assisting customers to sustain their tenancy and gain independent living skills to move into their independent accommodation
- To deliver excellent housing management services that reduce the risk of tenancy failure through appropriate and proportionate interventions
- Conduct all related Housing Management tasks including assessments, sign -up's, attending allocations panel, managing ASB
- To ensure that customers receive a co-ordinated, timely and comprehensive service; delivering an excellent customer experience and high levels of satisfaction with the service
- To ensure you safeguard staff, customers, witnesses and contractors reducing the risk of harm through effective case management methods.
- Work with external contractors to ensure we provide high quality housing services that comply with legislation
- Make appropriate referrals to statutory agencies and other organisations; brokering support where needs are identified and challenging agencies to deliver successful outcomes.
As our ideal Accommodations Officer, you will have:
- Relevant housing management experience
- Experience working with vulnerable adults with substance issues.
- Knowledge of housing and other relevant legislation
Please apply directly to this advert. For further information, you can call 0121 790 0980 and ask to be directed to Laura.
