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- Receive, unpack, and organise deliveries.
- Coordinate collections and deliveries with specialist contractors.
- Communicate with external partners for repairs, reports, authentication, etc.
- Manage inventory in the office and in transit, including vault organisation.
- Prepare customer documents, such as receipts and collection dockets.
- Assist with item viewings and respond to customer inquiries.
- Handle customer collections and shipment of goods.
- Answer incoming calls and emails from customer & clients.
- Assist with reception duties, logistics coordination, and schedule management.
- Create rotas for valuations.
- Participate in events.
- Provide support to other departments as needed, including on Auction Days.
- Strong multitasking abilities.
- High attention to detail.
- Trustworthy and reliable.
- Professional appearance.
- Strong organisational skills.
- Excellent communication skills.
- Ability to work independently and collaboratively to meet tight deadlines.
- Positive attitude with a proactive approach to work.
- Proficient in Microsoft Word, Excel, and Outlook (training on Microsoft Dynamics provided).
- Experience in a fast-paced environment.
- Experience in jewellery is beneficial but not essential.
- 21 days holiday plus bank holidays.
- Annual salary review.
- Discretionary bonus.
- Free car park permit after six months of service.
