People Services Coordinator

Location: Birmingham, UKJob Type: Full-time

My client is looking for a HR Coordinator to play a pivotal role in delivering HR administrative support. This position is crucial for ensuring that our employees and the People Services team experience exceptional service. You will be instrumental in coordinating key HR processes such as payroll, recruitment, onboarding, and learning events, aligning with our strategic objectives.

The Role:

Act as the first point of contact for HR policy and process queries, providing accurate and timely responses or directing complex issues to appropriate team members.
Handle HR administration across the employee lifecycle, including payroll processing, changes in terms and conditions, and maintaining compliance and accuracy.
Validate payroll changes and discrepancies to ensure accurate executive sign-offs.
Support the resolution of employee relations issues by providing advice, directing to policies, and maintaining necessary documentation.
Manage the end-to-end recruitment and onboarding processes, including maintaining the Applicant Tracking System, scheduling interviews, and issuing contracts.
Administer procurement processes, manage supplier setups, purchase orders, and invoice reconciliations.
Provide administrative support for Learning & Development, maintaining systems, updating records, and presenting learning reports.
Ensure accurate workforce data and generate HR reports for strategic decision-making.
Offer administrative support to the Organisational Design & Development team on various projects.

Required Skills & Qualifications:

Proven experience in HR administration.
Proficiency with HR Information Systems.
Highly organised with the ability to meet tight deadlines and prioritise effectively.
Strong Microsoft Office skills.
Excellent written communication skills, with a keen eye for detail.
Experience dealing with a diverse range of customers and external providers.
Outstanding communication and teamwork skills.
Exceptional customer service skills.

Desirable:

A relevant HR qualification, such as CIPD
Ability to interpret and present people data.

Benefits:

Competitive salary and benefits package.
Opportunities for professional development and continuous learning.

To apply for this position, please submit your CV.