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An exciting opportunity has arisen for an Onboarding Officer to join a well-established and highly capable professional services organisation based in Birmingham on 12 month FTC working 2 days in the office and 3 days working from home.
Key Responsibilities for the Onboarding Officer
You will play a crucial role in ensuring a seamless onboarding process for clients, making this position vital to the company's commitment to client care.
- Manage the onboarding process for new clients, ensuring all documentation is completed accurately and efficiently.
- Liaise with various departments to facilitate a smooth transition for clients
- Provide exceptional client service and support throughout the onboarding journey.
- Maintain accurate records and documentation related to client onboarding.
- Assist in the development and implementation of onboarding procedures and best practices.
Experience Required for the Onboarding Officer
- Strong organisational skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively within a team environment.
- Proficient in using various software and tools for documentation and record-keeping.
- A proactive approach to problem-solving and client service
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
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