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- Join a team offering pathways for professional development, whether that’s technical expertise, client relationship-building, or moving into senior leadership roles.
- Professional Development: The company actively supports qualifications such as CILEX or solicitor accreditation.
- Work in a way that suits you, with genuine flexibility to balance personal and professional commitments.
- A competitive package including private medical insurance, income protection, discounted gym membership, and more.
- Be part of an environment that values diversity and authenticity, encouraging applications from candidates of all backgrounds.
- Supervising a team managing volume litigated credit hire cases.
- Conducting performance reviews, managing absences, and providing coaching for career progression.
- Monitoring financial performance to ensure targets are met.
- Ensuring client service standards (SLAs and KPIs) are consistently achieved.
- Handling a small caseload of mixed-value pre-litigated and litigated credit hire claims.
- Acting as a key client contact, supporting business development and client training activities.
- Proven supervisory experience, ideally within Vehicle Hire or a similar environment.
- Experience managing caseloads that include credit hire, personal injury, or comparable claims.
- Strong leadership skills with the ability to motivate and develop team members.
- Proficiency in IT systems, including Excel and Word.
- Excellent organisational, analytical, and interpersonal skills.
- A resilient, commercially minded professional eager to learn and adapt.
