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Role: Deputy Manager
Salary: £32,000 + Tronc + Quarterly Bonus
Location: Birmingham
Contract Type: Full-Time
Are you a passionate, customer-focused leader with experience in the hospitality industry? Do you thrive in a fast-paced, vibrant environment? Xander Hospitality have an exciting opportunity for a Deputy Manager to join the team at a well established casual dining venue in Birmingham!
Benefits:
- Competitive salary of £32,000 per annum
- Tronc (service charge) and quarterly bonus scheme
- Loyalty scheme with great rewards
- 50% off at all of other venues within the group
- Trips abroad to broaden your foodie knowledge
- Career progression opportunities with one of the Best Companies to Work For in 2024!
Key Responsibilities:
- Oversee the daily operations of the venue, ensuring excellent customer service is consistently delivered
- Lead, inspire, and develop a team of front-of-house and kitchen staff
- Assist in managing stock, orders, and deliveries
- Ensure compliance with health and safety regulations and company policies
- Support the management team with recruitment, training, and performance management
- Handle customer queries and complaints in a professional and friendly manner
- Contribute to achieving sales targets and driving business growth
- Ensure the venue operates efficiently, maintaining high standards of cleanliness and presentation
About You:
- Proven experience in a supervisory or management role within the hospitality or casual dining industry
- A strong leader with excellent communication and organisational skills
- Passionate about delivering outstanding customer experiences
- Ability to manage and motivate a team to achieve results
- Good understanding of food safety, health & safety, and licensing regulations
- Flexible and adaptable with a hands-on approach
- Positive, friendly, and approachable demeanor
Sound like your perfect role? I'd love to hear from you, apply now!
@INDLOUIS
