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Employee Support Assistant FTC

Alzheimer's Society
Posted 8 days ago, valid for 18 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

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Sonic Summary

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  • The Alzheimer's Society is seeking an Employee Support Assistant for a fixed-term secondment until April 2025, offering a salary of £26,000 per annum.
  • The role involves providing first-class support to employees regarding systems and processes, ensuring compliance and safeguarding for all stakeholders.
  • Candidates should have previous experience in an administration role and possess a keen eye for detail, as well as proficiency in Microsoft Office software.
  • The position requires collaboration with various teams and a commitment to delivering excellent customer service to Alzheimer’s Society employees.
  • Ideal applicants should be organized, able to manage their workload effectively, and comfortable working within a culture of inclusion and collaboration.
About The RoleContract: This is a secondment opportunity fixed term until April 2025.We are currently recruiting a passionate and hard-working individual to help make a positive difference and provide first-class support to our Alzheimer's Society staff. Our Employee Support Assistant is part of our People Operations team and the first point of contact for Alzheimer’s Society employees requiring support with systems and processes that are part of working for the society from joining to leaving.We provide advice and guidance on policies and processes making things easier and clearer for everyone as we deliver our work for people affected by dementia. Alzheimer's Society was named one of the Sunday Times Best Places to Work 2023! We achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement, and we're incredibly proud. It is a fantastic testament to all the people who make up the Alzheimer’s Society.This role ensures that we are safeguarding our employees, volunteers, those who engage with our services and the organization through a strong emphasis on compliance. Duties and responsibilities:
  • Process and monitor Criminal Record Checks for our employees and contractors. 
  • Process employee changes, following relevant procedures. 
  • Update and enter information on various systems, ensuring a high level of data quality is maintained.
  • Monitor data reports and ensure compliance with key processes.
  • Work collaboratively with our wider teams including our Talent Acquisition, People Partnering, IT, and Payroll.
  • Signposting employees and managers to relevant policies and information.
  • Comply with data protection regulations.
  • Undertake other duties or projects commensurate with the nature and grade of this post as required.
About you:
  • Be able to always deliver first-class customer service, understanding that Alzheimer’s Society employees are the customers of our team. 
  • Have a keen eye for detail with previous experience in an administration role.
  • Be comfortable working in a collaborative team, looking to share ideas and ways to improve our processes.
  • Be comfortable using Microsoft Office software such as Word and Excel, as well as other bespoke IT packages.
  • Understand the sensitive nature of data that we deal with and as such adhere to a strict level of confidentiality.
  • Be organised and able to structure your workload according to deadline requirements.
  • Be comfortable working within a culture of inclusion and collaboration.
About Alzheimer's SocietyDementia is the biggest health and social challenge of our time.There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.Our ValuesWe are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.Through our values we will make the greatest difference for people affected by dementia.Equal OpportunitiesWe want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

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