Join an award-winning Build to Rent (BTR) operator supporting the General Manager and the team for the overall performance at your development. This is a fantastic opportunity to join one of the UKs leading BTR operators and take the next step in your career!

Job Title:Assistant General Manager

Location: Birmingham

Salary: £40,000 per annum + Bonus

Role Overview

The Assistant General Manager will be responsible for daily management of staff, building relationships within the community, and with residents, fire safety, health and safety and overall administration.

Operational Mobilisation Supporting in the hiring, onboarding and ongoing management of staff members to create the onsite team
Customer Services Meet and interact with residents in a customer friendly and professional manner.
Building Maintenance / Health & Safety Ensure that all legal and statutory requirements are adhered to
Marketing & Asset Performance Understand and oversee the void unit process, ensuring minimum turnaround timeframes. In the absence of the General Manager, to ensure budget responsibility is monitored.
Team Train and support all team members and conduct performance management reviews

Person Specification

Experience of managing teams within Residential, Build to Rent, Student Accommodation (PBSA) or Hospitality
Strong knowledge of Health and Safety and Compliance
Passionate in Customer Service, Resident Engagement and Resident Experience
High level of administrative skills and computer literacy skills

Apply now or reach out to Francis at RLR to be considered for this exciting opportunity!