Guest Services Coordinator

Are you passionate about delivering exceptional service and creating a welcoming environment? We are seeking a professional and personable Guest Services Coordinator to join our team. As the first point of contact for all guests and colleagues, you will ensure a flawless, premium in-office experience that embodies our culture and standards.

Location: SolihullWork type: Part-time, Monday to Friday (09:00 – 14:00) Salary: £26,000 FTE

Key Responsibilities:•    Provide a seamless, white glove office hosting service from arrival to departure.•    Maintain an impeccable front-of-house presence, assisting guests with bespoke requests.•    Anticipate needs and deliver tailored support with discretion and confidentiality.•    Collaborate with the Hospitality & Events team to ensure premium presentation of events and catering.•    Manage Client Suite meeting rooms and refreshment areas, ensuring they are always ready for use.•    Welcome new team members, provide office tours, and assist with workstation setup.•    Handle post distribution and maintain office consumables.•    Conduct daily audits of key equipment and report faults.

Skills & Experience:•    Impeccable presentation and adherence to a strict dress code.•    Exceptional communication skills and ability to handle confidential information.•    Professional demeanour with a passion for premium service and attention to detail.•    Flexibility to accommodate early starts and late finishes for events.•    Proficiency in Microsoft Outlook, Word, and Excel.

Why Join Us? Working for a top 100 law firm offers unparalleled opportunities for professional growth and development. You will be part of a prestigious organization known for its excellence and commitment to high standards. This role provides a unique chance to work in a dynamic and supportive environment, where your contributions are valued and your career aspirations are nurtured. Join us and be part of a team that sets the benchmark for premium service in the legal industry.