Employee Relations Manager

Zachary Daniels Are really excited to partner with a market leading fashion brand, we are currently looking for a Employee Relations Manager to join our client, this role will be based in the office 5 days per week.About the Role:This position offers a unique opportunity to join a growing and dynamic team at their head office, working within a fast-paced environment. You will have the chance to make a significant impact on a variety of HR processes, from recruitment to employee relations and beyond.

Key Responsibilities:

• Maintain HR systems to ensure accurate and up-to-date data and records
• Prepare and analyse reports and create detailed spreadsheets in Excel
• Develop and update job descriptions and person specifications
• Prepare job adverts, screen applications, conduct interviews, and manage recruitment processes in collaboration with hiring managers
• Liaise with recruitment agencies to support staffing needs across Head Office and stores
• Produce and issue offer letters, employment contracts, and other related documentation
• Guide new employees through the induction process, ensuring a smooth transition
• Ensure all new starter paperwork is completed and submitted to Payroll for processing
• Manage the HR inbox, responding to general HR queries in a timely manner
• Administer the starter and leaver processes, ensuring compliance with company procedures
• Support in conducting formal meetings (disciplinary, grievance, and flexible working requests)
• Prepare documentation for HR meetings, such as invite letters and outcome letters
• Provide HR guidance to employees and line managers, offering support in employee relations matters
• Collaborate with Payroll on employee information, such as absence tracking
• Assist in reviewing and updating company policies, procedures, and employee handbooks
• Respond to reference requests and maintain both electronic and paper-based employee files
• Support Payroll as required with payroll-related documentation

• Previous experience working in an ER Environment, preferably from a retail setting.
• Strong knowledge of the full recruitment and selection cycle
• Advanced Excel skills, including the use of Macros, complex formulas, V-Lookups, and data manipulation
• Excellent verbal and written communication skills
• Ability to take accountability and influence key decisions within the HR function
• Strong organisational skills and attention to detail
• A proactive, can-do attitude with the ability to think outside the box
• Up-to-date knowledge of current HR legislation and best practices
• Confidence in handling employee relations matters, including disciplinaries and grievances
• Ability to work under pressure and manage multiple tasks simultaneously