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1st Line Technical Support Engineer

ALTERED RESOURCING LTD
Posted 7 days ago, valid for 20 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position available is for a 1st line Technical Support Engineer with a salary range of £26,000 to £28,000 plus pension benefits.
  • This role is based onsite in Birmingham and is offered by a well-established company in the hospitality sector with over 60 years of experience.
  • The ideal candidate should have experience in a 1st line support role, specifically with desktops and laptops, and familiarity with technologies such as Windows, Office, and Active Directory/Microsoft 365.
  • Responsibilities include providing 1st line support, managing the ticket queue, and potentially overseeing a junior team member in the future.
  • This opportunity is suited for someone organized and communicative, looking to advance their career in technical support.

1st line Technical Support Engineer

£26,000 - £28,000 + Pension

Onsite in Birmingham

Our client, a business that has been going for over 60 years and is one of the largest names in hospitality is looking to hire a 1st line Technical Support Engineer. This is an exciting opportunity with a diverse business, where no two days will be the same.

This is a unique 1st line Technical Support Engineer role where you will get the opportunity to be a key point of contact on the service desk and hopefully manage a more junior person in the future. You will provide 1st line support, resolving tickets and manage the ticket queue. This role also provides the opportunity to get involved in project work too.

As a 1st line Technical Support Engineer, the hiring manager is looking for someone with experience within a 1st line role supporting desktops & laptops. You will have experience updating desktops & resetting passwords.

Technology wise it would be great if you have experience with Windows, Office, Active Directory/ Microsoft 365. For this role, you need to be organised, a problem-solver with good communication skills.

This is the perfect role for someone looking to progress and grow within their technical support career.

If you would like to know more about this 1st line Technical Support Engineer role, please do get in touch.

*Unfortunately, this company is unable to provide sponsorship

Keywords

1st line, Technical Support, service desk, Windows, Office, AD, Active Directory, M365, helpdesk.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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