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2nd Line Service Desk Analyst

Lynx Recruitment Ltd
Posted 5 hours ago, valid for 23 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Lynx is seeking a 2nd Line Service Desk Analyst for a freight services organization in the Birmingham area.
  • The role involves delivering exceptional customer service and acting as a point of contact for employees, customers, and business partners.
  • Candidates should have experience with Office365, Intune, Azure, VMware, Active Directory, and hardware management, among other skills.
  • The position may also benefit from knowledge of Power Automate, PowerShell, and SharePoint.
  • The salary for this role has not been specified, but candidates should ideally have relevant experience in a similar position.

Lynx are working with a successful freight services organisation based in the Birmingham area who are on the lookout for a 2nd Line Service Desk Analyst to join their Service Desk team.

As the Service Desk Analyst, you will be contributing to delivering remarkable customer service as part of the Service Desk team, acting as the point of contact in the organisation for employees, customers, and business partners.

Essential Skills & Experiences:

  • Office365
  • Intune
  • Azure
  • VMware
  • Active Directory
  • Hardware Management
  • Windows
  • Networking
  • Power Automate (beneficial)
  • PowerShell (beneficial)
  • SharePoint (beneficial)

If this Service Desk Analyst role is of interest, please apply asap!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.